MTN Nigeria, one of Nigeria's leading telecoms service provider is recruiting for the position below
Position: SWITCH ENGINEER (Benin)
DEPARTMENT: Network Group
LOCATION: Edo
JOB DESCRIPTION:
- BTS Site integration/upgrade
- Cost savings for in house deployment/upgrades
- Faulty HW units managed via SPMS, recorded and reported
- Meet all availability targets
- Execute change requests/planned work using switch procedures
- Reduce SS/BSS failures.
- Escalate unresolved faults to HLS
- Assist Customer Service Representatives in executing their tasks
- Ensure switching equipment redundancy.
- Track HW faults until resolution
- Supervision of contractors.
- RDLU inspection/ routine visit
- Execute RDLU cutovers
- Site re-parenting using up to date switch procedures
- Execute routine maintenance activities.
JOB CONDITIONS:
Open Plan office. Team-based, co-operative. Long hours when required. Some traveling is required. Drivers license
REPORTING TO: Team Lead, Switch
REQUIRED SKILLS:
- Minimum 4 years experience in the telecomm or related industry with at least 3 years GSM SS and BSS experience in the Ericsson AXE environment.
- Experience in Data Transcript, Network Integration and Acceptance Testing.
- Understanding of telecommunications protocols like CCITT 7, BSSAP, MAP, ISUP, etc
EMPLOYMENT STATUS: Permanent
QUALIFICATION:
BSC Electrical/Electronic Engineering or any telecoms related degree
How to Apply
To Apply for this job, Please visit:
http://careers.mtnonline.com/vacancies.asp?deptid=9&id=1644
Application Deadline:13th June 2011
Showing posts with label MTN Nigeria. Show all posts
Showing posts with label MTN Nigeria. Show all posts
Monday, June 6, 2011
SALES SUPPORT OFFICER VACANCY AT MTN NIGERIA
MTN Nigeria, one of Nigeria's leading telecoms service provider is recruiting for the position below
Position: Sales Support Officer
Department: Sales and Distribution
Location: Lagos
Job Description:
Sales Support supervisor (Order)
Central receipt and processing of orders for MTN products from MTN trade partners and connect stores nationwide
- Receive orders from trade partners promptly and courteously via phone, e-mail, fax etc
- Process order requests on IFS in accordance with stock availability and PPPs
- Administer product allocation/products mix
- Administration of all MTN Trade Partners physical and logical orders
- Reporting to and reconciliation of all transactions passing through the planning system
- Providing solution to all Trade Partners issues via e mail and telephone to enhance customer support /performance.
- Manage all Trade Partners account and ensure that they reflect the true position of their relationship with the organization.
- Coordinates and advises Regional and Central Warehouse Inventory as it affects order processing for trade partners.
- Process Blacklisting request from Trade Partners
- Blacklisting of Recharge cards reported stolen by the Trade Partners on PPMS (Prepaid Management System) self help solution
- Preparation of compensation on Blacklisted cards based on the reports generated from the Blacklisting process/report.
- Generate reports on compensation due to Blacklisted cards for Trade Partners
- Provide first line resolution of queries and enquiries from trade partners and connect stores nationwide
- Resolve enquiries from trade partners promptly and escalating where necessary
- Receive enquiries from trade partners promptly and courteously via phone, e-mail, fax etc
- Liaise with various Departments such as IS, Inventory, Consumer Sales, to promote and resolve ordering issues
- Provide back office support for Regional and Consumer sales in trade partner account management
- Provide solution to enquiries referred from trade partners through Regional Sales managers/DAEs ed
- Support and operationalize strategy adopted for achieving departmental targets-Generate reports to the business in the area of operations to enable quick decision making
- Liaise With Distributors Account Managers on processes required in setting up a Distributor as partner with MTN
Job Conditions:
Standard MTN working conditions. May work extended hours
Reporting To: Sales Support Supervisor
Required Skills:
- 4 years working experience in a commercial environment including:
- Minimum of two years experience in a similar role
Employment Status: Permanent
Qualification:
- First degree or equivalent in a business related discipline. Call center experience
How to Apply
To Apply for this job, Please visit:
http://careers.mtnonline.com/vacancies.asp?deptid=10&id=1643
Application Deadline : 13th June 2011
Position: Sales Support Officer
Department: Sales and Distribution
Location: Lagos
Job Description:
Sales Support supervisor (Order)
Central receipt and processing of orders for MTN products from MTN trade partners and connect stores nationwide
- Receive orders from trade partners promptly and courteously via phone, e-mail, fax etc
- Process order requests on IFS in accordance with stock availability and PPPs
- Administer product allocation/products mix
- Administration of all MTN Trade Partners physical and logical orders
- Reporting to and reconciliation of all transactions passing through the planning system
- Providing solution to all Trade Partners issues via e mail and telephone to enhance customer support /performance.
- Manage all Trade Partners account and ensure that they reflect the true position of their relationship with the organization.
- Coordinates and advises Regional and Central Warehouse Inventory as it affects order processing for trade partners.
- Process Blacklisting request from Trade Partners
- Blacklisting of Recharge cards reported stolen by the Trade Partners on PPMS (Prepaid Management System) self help solution
- Preparation of compensation on Blacklisted cards based on the reports generated from the Blacklisting process/report.
- Generate reports on compensation due to Blacklisted cards for Trade Partners
- Provide first line resolution of queries and enquiries from trade partners and connect stores nationwide
- Resolve enquiries from trade partners promptly and escalating where necessary
- Receive enquiries from trade partners promptly and courteously via phone, e-mail, fax etc
- Liaise with various Departments such as IS, Inventory, Consumer Sales, to promote and resolve ordering issues
- Provide back office support for Regional and Consumer sales in trade partner account management
- Provide solution to enquiries referred from trade partners through Regional Sales managers/DAEs ed
- Support and operationalize strategy adopted for achieving departmental targets-Generate reports to the business in the area of operations to enable quick decision making
- Liaise With Distributors Account Managers on processes required in setting up a Distributor as partner with MTN
Job Conditions:
Standard MTN working conditions. May work extended hours
Reporting To: Sales Support Supervisor
Required Skills:
- 4 years working experience in a commercial environment including:
- Minimum of two years experience in a similar role
Employment Status: Permanent
Qualification:
- First degree or equivalent in a business related discipline. Call center experience
How to Apply
To Apply for this job, Please visit:
http://careers.mtnonline.com/vacancies.asp?deptid=10&id=1643
Application Deadline : 13th June 2011
Thursday, November 11, 2010
MTN JOBS VACANCY FOR RISK MANAGER(Lagos)
MTN Nigeria is urgently seeks application from suitably qualified candidates to fill a vacant position in its internal audit department at Lagos office with the below stated requirement.
Position:Risk Manager
Department: Internal Audit
Location: Lagos
Job Description:
- Align operational targets to business strategy
-Analyze long term implications of actions on the viability of the business from a broad
perspective
- Analyze the impact of solutions on other areas of the business, as well as the interdependency
of units
- Drive best practice, continuous improvement and innovation at process and procedure level
within Business Risk Management unit
- Construct, implement and fine-tune methods, processes and systems to enhance effectiveness
and meet organizational goals
- Utilize appropriate models for analyzing potential risks to the business, taking a 360 degree
view of the organizations’ risk profile
- Analyze local conditions, as well as competitor activity to create competitive advantage
- Provide input into benchmarking local and international risk management best practices and
strategies
- Provide input into the development of risk management policies and procedures
- Ensure implementation and maintenance of BRM policies and procedures
- Provide input into the development of plans for the roll-out of Risk Management in
conjunction with the Business Units across MTNN, in alignment with the Group Risk Management Framework
- Assist Senior Manager with establishment and implementation of structures to comply with
the Group Risk Management Framework in conjunction with the Business Units across MTNN
- Provide input into the implementation of improvements to Risk Management capabilities
within Business Units in MTNN
- Facilitate on-going enterprise-wide risk assessments and mitigation of risks and ownership in
all Business Units across MTNN, in line with the Group ERM framework; which involves
interviews and workshops with Senior Management
- Ensure that CURA (risks management system/ tool) is implemented and fully utilized to
automate the risk management process within MTN Nigeria
- Ensure ongoing risk identification, assessment and reporting to the stakeholders
- Provide input into the development of procedures and processes for crisis prevention and
management
- Ensure the implementation of defined project risk management framework
- Ensure the implementation of Insurance risk management in terms of group framework
- Perform in-depth evaluations on key risks within the organization
- Analyze and advise on costs associated with risk non-compliance maintenance and prevention
- Assess current and potential risks and assist business in developing prevention strategies and
business continuity plans
- Monitor and report on exposures
- Support the ERM environment in aligning to other disciplines within Business Risk
Management unit
- Provide input into forecasting, planning, and development of the budget for the unit
- Manage and optimize the budget, ensuring all expenditure is in line with the agreed budgets
- Monitor costs and determine initiatives to optimize resources
- Ensure preparation of ERM reports to stakeholders when required
- Provide input into reporting to Audit and Risk Committee on a quarterly basis
- Liaise constantly with Senior Management and Executives on various risk matters especially
tracking ownership and mitigation of risk items identified
- Train risk champions on the use of CURA software, and liaise with them on an on-going basis
regarding ERM projects
- Provide training to management and staff on risk matters, as require
Job Conditions:
General working conditions May be required to work extra hours Willingness to travel at any time
Reporting To: SM, Business Risk
Required Skills:
- 8 years work experience comprising:
- At least 3 years financial experience in Business Risk or Auditing
- At least 1- 2 years of leadership experience in similar positions, fast-moving industries would
be an added advantage
- A strong background in managing business risk in a fast – moving industries (i.e. Telecommunication)
Employment Status :Permanent
Qualification:
- First degree in numerate discipline Qualified Chartered Accountant (ACCA or ACA) would be an added advantage Risk Management qualification would be an added advantage
This vacancy expires on 11/18/2010
Applicants should apply
Applicants are to click on the link below for application
http://careers.mtnonline.com/vacancies.asp?deptid=6&id=1525
Position:Risk Manager
Department: Internal Audit
Location: Lagos
Job Description:
- Align operational targets to business strategy
-Analyze long term implications of actions on the viability of the business from a broad
perspective
- Analyze the impact of solutions on other areas of the business, as well as the interdependency
of units
- Drive best practice, continuous improvement and innovation at process and procedure level
within Business Risk Management unit
- Construct, implement and fine-tune methods, processes and systems to enhance effectiveness
and meet organizational goals
- Utilize appropriate models for analyzing potential risks to the business, taking a 360 degree
view of the organizations’ risk profile
- Analyze local conditions, as well as competitor activity to create competitive advantage
- Provide input into benchmarking local and international risk management best practices and
strategies
- Provide input into the development of risk management policies and procedures
- Ensure implementation and maintenance of BRM policies and procedures
- Provide input into the development of plans for the roll-out of Risk Management in
conjunction with the Business Units across MTNN, in alignment with the Group Risk Management Framework
- Assist Senior Manager with establishment and implementation of structures to comply with
the Group Risk Management Framework in conjunction with the Business Units across MTNN
- Provide input into the implementation of improvements to Risk Management capabilities
within Business Units in MTNN
- Facilitate on-going enterprise-wide risk assessments and mitigation of risks and ownership in
all Business Units across MTNN, in line with the Group ERM framework; which involves
interviews and workshops with Senior Management
- Ensure that CURA (risks management system/ tool) is implemented and fully utilized to
automate the risk management process within MTN Nigeria
- Ensure ongoing risk identification, assessment and reporting to the stakeholders
- Provide input into the development of procedures and processes for crisis prevention and
management
- Ensure the implementation of defined project risk management framework
- Ensure the implementation of Insurance risk management in terms of group framework
- Perform in-depth evaluations on key risks within the organization
- Analyze and advise on costs associated with risk non-compliance maintenance and prevention
- Assess current and potential risks and assist business in developing prevention strategies and
business continuity plans
- Monitor and report on exposures
- Support the ERM environment in aligning to other disciplines within Business Risk
Management unit
- Provide input into forecasting, planning, and development of the budget for the unit
- Manage and optimize the budget, ensuring all expenditure is in line with the agreed budgets
- Monitor costs and determine initiatives to optimize resources
- Ensure preparation of ERM reports to stakeholders when required
- Provide input into reporting to Audit and Risk Committee on a quarterly basis
- Liaise constantly with Senior Management and Executives on various risk matters especially
tracking ownership and mitigation of risk items identified
- Train risk champions on the use of CURA software, and liaise with them on an on-going basis
regarding ERM projects
- Provide training to management and staff on risk matters, as require
Job Conditions:
General working conditions May be required to work extra hours Willingness to travel at any time
Reporting To: SM, Business Risk
Required Skills:
- 8 years work experience comprising:
- At least 3 years financial experience in Business Risk or Auditing
- At least 1- 2 years of leadership experience in similar positions, fast-moving industries would
be an added advantage
- A strong background in managing business risk in a fast – moving industries (i.e. Telecommunication)
Employment Status :Permanent
Qualification:
- First degree in numerate discipline Qualified Chartered Accountant (ACCA or ACA) would be an added advantage Risk Management qualification would be an added advantage
This vacancy expires on 11/18/2010
Applicants should apply
Applicants are to click on the link below for application
http://careers.mtnonline.com/vacancies.asp?deptid=6&id=1525
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